State Farm® Insurance Agent Rick Johns
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Paola Leger
October 14, 2024
"Very helpful and understanding staff"
"Paola, Thank-you for the compliment, we aim to please."
Stacey Hawkins
October 11, 2024
"State Farm is pathetic. Their insured ran a stop sign and t-boned me, totalling my car. It took 8 weeks and 1 day to get a pitiful little settlement from them. At 1st they said the wreck was my fault, then they towed my car from Fullers in Canton, TX to Dallas without my permission and left it there for 6 days. They had my permission to take it 3 miles to the collision center for an estimate. The ordeal went on and on. And yes, the insured uses the Wills Point office. This person shouldn't even be insurable."
Jennifer Gilliam
October 5, 2024
"Had the pleasure of working with Michelle today. She was very sweet and professional!"
"Jennifer thank-you for the kind words concerning Michelle. We aim to please and try to exceed our clients' expectations."
T. Kelly Chapmond
May 24, 2024
"Simply a great experience.Friendly, professional."
"Thank-you, we work hard to make insurance a painless experience"
Michelle Stoddart
May 9, 2024
"My husband and I really appreciate the help this group has provided us! They are always so friendly every time we call and follow up right away."
"Michelle Thank-you so much as we always want to be there when you need us."
Ashley Strange
April 29, 2024
"I recently had the unfortunate experience of being in a car accident, but I was fortunate to have State Farm as my insurance provider. From the moment I filed my claim, their team was on top of everything! They were incredibly fast and efficient in handling my claim. Their customer service was top-notch, and they kept me informed every step of the way. I was impressed by their professionalism, empathy, and expertise. They made a stressful situation much easier to handle. I highly recommend sate farm to anyone looking for reliable and responsive insurance coverage. Thank you for taking care of me during a difficult time!""
"Ashley so glad State Farm was able to deliver on the promise sold."
Randy Reagan
February 21, 2024
"Rick worked overtime to insure that everything that I needed done was complete and correct. I cannot imagine ever having another Agent handle all my insurance needs. He is far above the best."
"Randy we appreciate the kind words and always aim to please all of our customers."
Tim Lilly
January 22, 2024
"One of the few insurance agents that actually care about service after the sale still. Professional and a great team to work with."
"Thanks Tim, we sell promises and want to always be there when you need us."
Peyton Perez
March 1, 2023
"Cindy was great discussing coverages and details. I would recommend this agency."
"Thank-you Peyton! We always want people to feel comfortable with their choices. "
Charlie Beatty
February 20, 2023
"Mr. Rick is a great person and his place is always so simple to work with. in November we had a tree fall on two of my cars and the staff at State Farm made sure we had a great turn out. he personally went to the body shop to make sure my truck was the way I was expecting."
"Thank-you Charles, We appreciate you and are so glad everything worked out concerning your automobile claim."
Diana Halpain
February 11, 2023
"I was having problems with my Expedition to get fixed. I have State Farm Insurance. Very amazing workers. Rick John had my side the whole time I was fighting my car to get fixed. Without the help of Rick John I wouldn't have made it this far. I highly recommend State Farm who needs insurance. Thank you again Rick John for going out of your way to help me"
"Thank-you. It's always frustrating when the at fault carrier drags their feet."
Jan Allen
December 22, 2022
"Not much help with accident but she was nice when I gave her the report."
Tommy Gilliam
August 27, 2022
"My go to for Insurance Friendly agents Hometown feel"
"Thank you so much for entrusting us with your insurance needs. We are always here to help!"
Terry McKim
June 2, 2021
"Awesome man and I'm sure a great agent."
"Thank-you!"
Joann Brimhall
April 13, 2021
"Needed car insurance, & got it. Been with State Farm in Tenn for about 5 years. Very friendly & prices reasonable"
"Joann than-you for the kind words and continued relationship with State Farm Insurance."
Tammy Turner
March 30, 2021
"I can’t say enough about how EASY the process was of having our roof replaced due to Hail/Wind Damage with these LOCAL ROOFERS! If you have damage from this past storm give them a shout! I was a little apprehensive because I thought they were a new company but Ashley Knowles knows her stuff, she’s not new to the roofing business! Matt Blue was on site to answer questions when our Insurance adjuster came out. I didn’t believe it could be done through our Insurance company because of the age of our roof but here we are a very short time later with an upgraded new roof and we were only out our Deductible! I know it doesn’t work that way with all Insurance Companies, but we are fortunate to use Bobbie Murray Burkett at Rick Johns State Farm Insurance in Wills Point and the recommendations she had made for our coverage saved us a Ton of money! We highly Recommend both Knowles Roofing and State Farm Insurance!"
"Tammy thank-you for the kind words concerning Bobbie Burkett and the level of service she provided concerning your Home insurance claim. It's our pleasure in helping you you with your insurance needs."
Tina Keener
October 12, 2020
"Wonderful Customer Service!"
"Thank-you Tina, we try hard."
Melinda Lamey
November 17, 2019
"Always have good service here and friendly people ."
TAMMY FULLER
February 6, 2019
"I've had the best customer service with Rick John's team. Bobbie Burkett is truly a great educator and wonderful relationship builder in this office. Rick is a great community minded educator as well and is a very involved agent. A truly winning team. Love State Farm....you will too!"